News:

Out of Hours
If you need a doctor out of normal working hours, ring 08444 772419 and our answering machine will tell you how to contact the out-of-hours emergency service.

Test Results 
 You should usually allow five working days from the date a test is undertaken before contacting the surgery for the result. 

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Practice Policies

Confidentiality

All patient notes and computerised records are treated with the strictest confidentiality. The practice is registered and complies with the Data Protection Act 1998. 

FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.  This scheme is available from reception. 

Violent Or Abusive Behaviour

Thankfully this is very rare. We have a policy of zero tolerance regarding violence or aggression. All such cases will be reported to the police and dealt with accordingly.