Out of Hours

If you need a doctor out of normal working hours, ring 08444 772419 and our answering machine will tell you how to contact the out-of-hours emergency service.

Test Results

You should usually allow five working days from the date a test is undertaken before contacting the surgery for the result.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone us on 08444 772419 and select option 5. Alternatively you can cancel your appointment by logging on to EMIS Access or by emailing us at n.surgery@nhs.net

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Registration
Pre-registration
Non-English Speakers

How To Register As A Patient

registrationIf you are new to the area, live within our catchment area (please see map below) and wish to register as a patient, please ask at reception for a registration form for each household member. Once you have completed the forms, please hand them in at reception.

You will be registered with New Road Surgery and not a specific doctor (despite one of their names appearing on your new Medical card when you receive it). Any of the doctors will be pleased to see you, or you may prefer to request a specific doctor; please ask reception.

We will endeavour to accommodate your preferences but wish to remind you that this may not always be possible.


Practice Area

area

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website