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The Patient Participation Group will be holding their Annual General Meeting on Tuesday 17th September 2019 at 11.00 am at New Road Surgery. All patients are welcome to attend and the PPG would welcome new members.


The Patient Participation Group will be holding a Quiz at New Road Surgery on Friday 27th September 2019 at 7.00 pm. Please see the PPG Noticeboard in the main waiting room for contact details for tickets.


Travelling to Europe in 2019?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: ( If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!





Out of Hours

If you need a doctor out of normal working hours, ring 01527 575 800 and our answering machine will tell you how to contact the out-of-hours emergency service. 

Cancelling your Appointment

To find out how to cancel your appointment

Click Here

Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.


Lost Property

If you believe you have left something behind, please ask at reception.




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 Repeat Prescription Ordering

As of the 1st October 2019 , we will no longer be offering the option of a dedicated repeat prescription ordering line. We will also no longer receive faxed requests. This is to help reduce medication errors whilst leaving messages. 

From the 1st October, to order repeat medications, you can either request online via 'patient access', call into the surgery, telephone on the main direct number, or postal requests.

Repeat Prescriptions

Repeat prescriptions for drugs you take all the time can be obtained by returning the computer slip from your previous prescription or by telephoning or faxing the surgery.

Main Surgery Number 01527 575 800 

Repeat Prescriptions Direct Line Number 01527 571316

The prescription line is open 24 hours a day to leave a message.

Prescriptions ordered before 10.00am will be ready for collection after 3.00pm on the next working day. (Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed)

The surgery is open from 8.30am until 6.30pm for the collection of prescriptions.

Don't forget to leave enough time to order your repeat prescription before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!

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