Due to recent pandemic we will be open on both Good Friday and Easter Monday, providing emergency medical advice by telephone and video consultations.
The UK has now moved from the containment phase to the delay phase on managing the COVID-19 pandemic.
If you have either –
a new continuous cough
a high temperature – 37.8 or over
-then please DO NOT come to the surgery in person. Please DO NOT telephone us to ask for an appointment or to speak to a GP as we will be unable to assist you. You need to stay at home and self-isolate for 7 days as per the latest government instruction.
If you become unwell during the 7 days and feel that you cannot cope with the symptoms, or you still feel unwell after the 7 days and require further medical advice, please click on the link below which will take you directly to the NHS 111 Coronavirus service online for further guidance and support.
NHS 111 Coronavirus/COVID-19
There will be significant changes to General Practice in the coming weeks/months to help deal with COVID-19 pandemic. We understand that these changes may seem difficult at first for patients, as well as the staff here at New Road, who are trying to implement these rapid changes as smoothly as possible for patients. We will update our website and telephone messages regularly as the situation changes.
We ask that you do not come to the surgery, until further notice, unless you have been asked to do so by a clinician.
-We will be suspending all online booking of appointments and all routine appointments will be book on the day only.
-We will be asking ALL patients to move to electronic prescriptions and you will be asked to nominate a pharmacy for your prescription to be sent direct to.
-We are implementing alternative methods for you to speak with a clinician, instead of face to face in the first instance:
* you can call us to arrange a telephone consultation (how our current 'duty doctor' triage works)
* online consultation ... please click on the 'online consult' banner below to access this method of communicating with a clinician online
* video consultation- which may be more appropriate for some consultations
We have extended hours here at the surgery, and also at our shared hub for all the Bromsgrove practices:
New Road Surgery: late night Mondays, early Tuesday mornings, and one Saturday morning each month (first Saturday of the month, unless it falls on a B/H weekend)
BHI Parkside 'Hub': every Tuesday evening 18.30-20.00
We also have occasional weekends throughout the year at the hub covering Friday's 18.30-20.00 and Saturday's 08.30-12.30 for face to face appointments with GP's, nurses and HCA's, and telephone call appointments with a GP on a Sunday.
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(Site updated 08/04/2020)