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The Patient Participation Group will be holding their Annual General Meeting on Tuesday 17th September 2019 at 11.00 am at New Road Surgery. All patients are welcome to attend and the PPG would welcome new members.


The Patient Participation Group will be holding a Quiz at New Road Surgery on Friday 27th September 2019 at 7.00 pm. Please see the PPG Noticeboard in the main waiting room for contact details for tickets.


Travelling to Europe in 2019?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: ( If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!





Out of Hours

If you need a doctor out of normal working hours, ring 01527 575 800 and our answering machine will tell you how to contact the out-of-hours emergency service. 

Cancelling your Appointment

To find out how to cancel your appointment

Click Here

Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.


Lost Property

If you believe you have left something behind, please ask at reception.




Missed Appointments

Your Appointment: -


Keep it


Cancel it


But please don't waste it!!


Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery, this may mean that you cannot see a doctor on the day that you wish to.


If you cannot attend your appointments for any reason, please let us know as soon as possible so that we may offer the appointment to someone else.


You can cancel your appointment by telephoning 01527 575800 and selecting option 5. Please note that the cancellation line is open 24 hours a day for cancellations (please select option 2 when calling out of surgery hours)


Alternatively, you can log on to EMIS Access or you can email us at  Please note that this email address is for appointment cancellations only.

NEW SERVICE!!! We are pleased to be able to offer a cancellation by text message service. Simply text back with the word "CANCEL" when you receive your appointment reminder message. It's as easy as that!


Thank you for your co-operation.

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