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The Patient Participation Group will be holding their Annual General Meeting on Tuesday 17th September 2019 at 11.00 am at New Road Surgery. All patients are welcome to attend and the PPG would welcome new members.


The Patient Participation Group will be holding a Quiz at New Road Surgery on Friday 27th September 2019 at 7.00 pm. Please see the PPG Noticeboard in the main waiting room for contact details for tickets.


Travelling to Europe in 2019?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: ( If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!





Out of Hours

If you need a doctor out of normal working hours, ring 01527 575 800 and our answering machine will tell you how to contact the out-of-hours emergency service. 

Cancelling your Appointment

To find out how to cancel your appointment

Click Here

Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.


Lost Property

If you believe you have left something behind, please ask at reception.





appointmentsWe offer telephone and face to face appointments with doctors and nurse practitioners each day. We have a flexible system where appointments can be booked in advance or on the day of need and we actively encourage continuity of care by your case being handled by an individual clinician where possible.

For callers before 10:15am we offer the facility for a doctor to call back for a telephone consultation.


Pre-bookable doctor appointments are available to book on-line. This means that appointments can be made from home, thus avoiding the need to telephone the surgery. Please ask at Reception for details of how to register to use this service.

Please note: When you book a telephone appointment online, the time slot that you book is not the time that you will receive the call from the Doctor. You will receive a telephone call either in the morning (before 1pm) or in the afternoon (after 1pm).


Book on-line and save time.


The doctors and nurses are happy to consult on the telephone and give advice on minor ailments, which may save you a visit to the surgery. Ring the surgery during normal surgery hours. If the doctor is not available they will ring you back as soon as they are free.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website