This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.







Patients aged between 40-74 (with no existing health problems) are entitled to a FREE NHS Health Check. For further information, please contact Clinic Support on 01527 571310



If so, we offer a FREE NHS Smoking Cessation clinic. To make an appointment please contact Clinic Support on 01527 571310


         Out of Hours

If you need a doctor out of normal working hours, ring 01527 575 800 and our answering machine will tell you how to contact the out-of-hours emergency service.


        Test Results

You should usually allow five working days from the date a test is undertaken before contacting the surgery for the result. However please note that results for more complex tests can take a lot longer.


     Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone us to cancel your appointment on 01527 575 800 and select option 5. Please note that the cancellation line is open 24 hours a day  (option 2 when calling out of surgery hours). Alternatively you can cancel your appointment by logging on to EMIS Access or by emailing us at

NEW SERVICE!! We now offer a text appointment cancellation service. Simply text back "CANCEL" when you receive your appointment reminder message.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.


Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.



Welcome to

New Road Surgery





To book or cancel your appointment online


To order a Repeat Prescription




 The NHS wants to ensure that you have the best possible experience of care. The Friends and Family test is a way of gathering your feedback about this experience and helping to drive improvement in services.

Take the Friends and Family test today by clicking on the image to the left. 




New Road Surgery were inspected by the Quality Care Commission on Tuesday 18th November. To find out more, please click on the image below:




 Important changes to how we handle your personal data

We will soon be required to supply your personal and confidential medical information to the Health and Social Care Information Centre (HSCIC). This information will be taken from the practice in a form that can identify you. The practice has no choice but to allow the HSCIC to extract this information. However, individual patients can instruct their practice to stop the transfer of their data. For more information on the reasons for this data extract and how to opt out of sending your confidential information please download the attached patient information leaflet and patient FAQs. If you wish to opt out of this data transfer, please complete an opt out form and return to the surgery as soon as possible.

If you have any queries or concerns please do not hesitate to contact the surgery.

Patient Information Leaflet

Patient FAQs

Care Data Opt Out


Injured or unwell?   

Stop and think - is A& E for me?

There are a range of local NHS services - which may be quicker and even be closer to your home. Using the right service means you don't spend hours waiting in A&E, and treatment can be given quicker to those really in need of urgent care.

Get your free guide to local health services: Is A&E for me?

This vital guide gives you all the information you need, when you need it most. Quickly find your nearest Minor Injury Unit, GP, Pharmacy and A&E department or find out how to treat yourself at home.

Is A&E for me? presentation


For more information and to download the free Is A&E for me mobile app, please visit



Patients aged between 40-74 (with no existing health problems) are entitled to a FREE NHS Health Check.

For further information, please contact Clinic Support on 01527 571310



Want to give up smoking?

We offer a FREE NHS Smoking Cessation clinic.

To make an appointment please contact Clinic Support on 01527 571310


 Download our practice Leaflet:  Practice Leaflet




(Site updated 26/02/2015)
Change of contact detailsUpdate your clinical recordSign up to the newsletter
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website